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Employment Opportunity: Customer Service Concierge

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POSITION: Customer Service Concierge

LOCATION: Indianapolis

DEPARTMENT: Operations

ACCOUNTABLE TO: Corporate Production Manager

The Customer Service Concierge has a primary goal of providing white glove service to Accessa’s customers. White glove service is exemplified by the following actions of the

  • Verbally embraces the customer with a five-star welcome and a fond farewell
  • Can orchestrate the customer’s call in the best possible way
  • Understands customer’s needs and connects them to the right person at the right time
  • Provides every customer with a superior customer experience

The perfect fit of a Customer Service Concierge:

  • You exude warmth, energy and charisma.
  • You love meeting new people and leave a positive impression on them.
  • You thrive on the unexpected and perform patiently under stress and pressure.
  • You get people, and people get you.
  • You have a passion for customer service and helping people.
  • You nurture and help build upon all customer relationships.

Download full details here.