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Month: July 2011

Why customers secretly expect more

We’re all being conditioned to expect more and more—whether we realize it or not. It doesn’t matter if you’ve ordered a sandwich or your next curing oven; we want a better one than the last. What was “great” yesterday is only “good” today, and very likely mediocre tomorrow. 
The effects of heightened expectations can be problematic if you’re not aware. They spill over into the workspace and ca...
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ACCESSA COATINGS SOLUTIONS RELEASES PHLEXBOND COATING FOR REACTION INJECTION MOLDING (RIM) PARTS

Indianapolis, IN – ACCESSA Coatings Solutions is pleased to announce the addition of Phlexbond. Phlexbond is a two-component aliphatic polyurethane/polyester spray coating with self-release capability. Phlexbond joins ACCESSA’s current line-up of in-mold and post-mold coatings for molded polyurethanes and other plastics. “Based on demand from our current customers and changes in the competitive la...
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Business development requires bravery.

Who’s not afraid to stand up and reach out? It’s tough staying objective. Especially when it comes to your own business. It’s much easier to let the Vision go fuzzy and accept the deceiving, but compelling, comfort of the status quo. This form of comfort is a disease and it is never good for a business that wants to grow. Among many of the problems, comfort sustains an atmosphere that is suffocati...
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