Trending: Supply chains shift from efficiency to responsiveness
Published on July 29, 2013
Earnings grow from enriched customer engagement
Demand for increased responsiveness is one trend we didn’t mention in the Bastard’s previous post, 21 Tipping Points (or Tripping Points). But for the supply chain the trend is real and the need for information is real-time. It’s a signal to lean from being simply efficient, to becoming wholly responsive to customers. In that post, I cautioned that i... Read More