May We Help You?: Meet the Customer Service Concierge team turning urgency into opportunity
Published on March 6, 2026
Picture this: One of your loyal customers calls, and he’s agitated. His order needs to be turned
around much sooner than you expected. Sure, you have other jobs ahead of his on the production schedule, but you’ll likely do anything possible to make your customer happy.
One of your first calls is to Accessa to order the necessary coating and pretreatment chemicals for the job, where you reach o... Read More