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quality choices

The Power of Curiosity in Business and Beyond

There's a famous quote by fictional character Ted Lasso that has resonated with people worldwide: "be curious, not judgmental." These words embody a principle that we have embraced at Accessa, as we believe it unlocks the power of connection and success. In our line of work, we help businesses improve their operations through our products and services. And yet, we've found that it's not just a...
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The Importance of Face-to-Face Meetings in a Digital World

In our fast-paced, digitally-driven world, we often find ourselves communicating with colleagues, clients, and partners through email, text messaging, and video calls. While these modes of communication have their benefits, there is still something to be said about the value of face-to-face meetings. As my father used to say, "there's no replacement for face-to-face meetings." Let’s explore why th...
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Why an Economic Slowdown is a Time of Opportunity

Economic slowdowns can be challenging to businesses. They can lead to job losses, downsizing, and a decrease in productivity. However, it is important to recognize that a slowdown is also a time of opportunity. It is an opportunity for companies to address the pains that they have been facing and for prospective vendors to offer solutions to these pains.  Let's take a closer look at the opportun...
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Accessa Adds Key Players to Its Roster in Chicago

Accessa is excited to announce it added Scott Kohlmeyer, Fernando Del Rio, Dave Ramos, and Mike Martin to its employee roster at its Chicago facility.  These additions will help Accessa better serve our growing customer base throughout Central and Northern Illinois, Southern Wisconsin, Eastern Iowa, and Northwestern Indiana. “These four bring a wealth of experience and expertise to Accessa’s ta...
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The Easiest Job in the World: Monday Morning Quarterback

We've all heard the phrase "hindsight is 20/20" and it certainly rings true when it comes to providing advice. It's easy to watch a game on TV and shout at the screen, "You should have done this!" but it's an entirely different story when you're the one on the field trying to execute split-second decisions. What do we mean by Monday morning quarterback? This term originated in American football...
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What Separates Good Customer Service from Just Lip Service?

Customer service is the backbone of any business. It is the way you interact with your customers that matters the most. Good customer service can help you retain your existing customers and earn new ones. However, not all customer service is created equal. Some businesses just pay lip service to their customers, while others go above and beyond to offer exceptional service. What separates good cus...
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Epi 34: Seth Alberts on organic business growth

In episode 34 of The Industrious Podcast, co-hosts Joe and Vince Todd, Jr. are joined by Seth Alberts of Ralph S. Alberts Company, a custom molding company. Tune in as Seth shares the organic growth of his third-generation family business, and the entrepreneurial spirit that led him back to working with his family.
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Coatings: Hiding in Plain Sight

If “paint” is the only thing that comes to mind when you hear the word “coatings,” we invite you to think again. Hiding in plain sight, coatings are all around us. They can make words more legible, cars more comfortable, floors more protected and our living environments more beautiful.  Sound like a lot of smoke and mirrors? Let’s start with a simple example:  Kitchen Cabinets   If you’re...
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The Value of Diversification

Having diversification in Accessa's product mix is essential to running a successful distribution company. By not having all of our eggs in one basket, we can provide top-notch service and recommendations to our customers, and we can limit the risks associated with relying on only one source of revenue. How do we value diversification? Our reps are consultants, not just salespeople. This means th...
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Delegate Without Delegating

By Mike Bensi, Consultant and Founder at Bensi & Company Delegation was once described to me as the ability to share the workload without passing the buck. While I typically see leaders understand the importance of sharing tasks and responsibilities, I tend to hear: "It will take too much time."  "I can do it faster. "  "If there is a mistake, it is my name on the line. "  The t...
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