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What Separates Good Customer Service from Just Lip Service?

Customer service is the backbone of any business. It is the way you interact with your customers that matters the most. Good customer service can help you retain your existing customers and earn new ones. However, not all customer service is created equal. Some businesses just pay lip service to their customers, while others go above and beyond to offer exceptional service. What separates good cus...
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Epi 33: Insurance – the latest from AssuredPartner’s Judd Feldman and Noelle Perkins

In episode 33 of The Industrious Podcast, co-hosts Joe and Vince Todd, Jr. are joined by Judd Feldman and Noelle Perkins from AssuredPartners. Tune in as Judd and Noelle share the latest in the world of insurance.
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Epi 19: Mike Boger on today’s economic climate

In episode 19 of The Industrious Podcast, co-hosts Joe and Vince Todd, Jr. are joined by Mike Bogers from The National Bank of Indianapolis. Tune in as Mike comments on the current economic climate and the one piece of advice he has for business owners today.
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Epi: 15: Scott Dunstan shares his entrepreneurial motivation

In episode 14 of The Industrious Podcast, co-hosts Joe and Vince Todd, Jr. are joined by Scott Dunstan, President of Dunstan Group and co-host of the BrandBuilders Podcast. Listen in as Scott shares the evolution of his small business and the focus he offers to anyone on an entrepreneurial track. “Don’t worry about what they’re doing. Just do what you do and do it well. Take care of people. Our po...
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